This place suits me perfectly! Fast wi-fi, free parking, and a cozy bar area make every stay enjoyable. The staff also provided helpful travel tips during my first visit. I can't wait to return for a romantic escape!

The breakfast was on point and the staff was super friendly. Plus, we loved hanging out in the cozy lounge areas while watching TV on the flat-screen. Great place to stay if you're looking for comfort and fun!

One downside was the room had a bit of a musty smell, which was unexpected. It didn't ruin our stay, but it was noticeable.

Convenient free shuttle service.

The bathroom door didn't close properly, which was awkward for my family. We also dealt with a musty odor that lingered throughout our stay. Finally, the staff's comments about local events felt unprofessional and unnecessary.

The hotel staff was friendly and offered a wonderful complimentary breakfast that my kids loved. Our room was clean and comfortable with a nice setup for our family. Having our small dog with us was a huge benefit.

My kids wished for more play areas or activities specifically designed for them.

great potential but check-in issues

The room was immaculate and spacious, providing a comfortable place to unwind. Additionally, the staff were friendly and accommodating, making our arrival pleasant despite the initial hiccup.

The stay was pleasant overall, especially with the spacious room that had updated amenities. The friendly staff made our time enjoyable and they were quite accommodating when issues arose. However, the shuttle service was inconsistent, as we had to wait a long time during our last request, which was frustrating considering the high demand during our visit. The pool was nice but very crowded at times, and the stale air in some areas could use improvement.

This stay exceeded my expectations during a wedding ceremony. The room was spacious and well-equipped The updated amenities and pleasant staff really made a difference.

pool area was overcrowded

I absolutely loved the cozy decor of the Holiday Inn & Suites Syracuse Airport, Liverpool, An Ihg Hotel. The entire place was clean and welcoming, making it easy for me to navigate comfortably during my stay.

More assistance for senior guests would enhance comfort.

I had a wonderful stay at the Holiday Inn & Suites Syracuse Airport, Liverpool By Ihg! The room was spacious and clean, featuring a comfortable king bed and a cozy seating area. I particularly enjoyed the ample counter space in the bathroom and the convenient kitchenette that made my stay even more enjoyable.

The pool area was a bit crowded at times.

I had a great experience here. The rooms were spacious and well-equipped. The housekeeping was attentive and efficient. The location was convenient for our wedding festivities. It exceeded my expectations. 😊

such a warm hug from niasia, the best housekeeper ever!

Warm, friendly staff make you feel home.

Great Overnight Stay with Some Room for Improvement

I had a decent stay. The room was spacious and comfortable, perfect for my needs. The complimentary breakfast featured a variety of options, with helpful cooks. However, I was greeted with indifference at check-in, and a few essentials were missing initially. Attention to detail in guest service would enhance this experience.

It was just a balanced option for a stopover in Liverpool with fantastic value. The room was clean and all the staff was friendly. Just make sure to explore the nearby mall without using the expressway.