The hotel staff was friendly and offered a wonderful complimentary breakfast that my kids loved. Our room was clean and comfortable with a nice setup for our family. Having our small dog with us was a huge benefit.

My kids wished for more play areas or activities specifically designed for them.

this stay exceeded my expectations during a wedding ceremony. the room was spacious and well-equipped, making it enjoyable for our family. the updated amenities and pleasant staff really made a difference.

pool area was overcrowded

The stay was pleasant overall, especially with the spacious room that had updated amenities. The friendly staff made our time enjoyable and they were quite accommodating when issues arose. However, the shuttle service was inconsistent, as we had to wait a long time during our last request, which was frustrating considering the high demand during our visit. The pool was nice but very crowded at times, and the stale air in some areas could use improvement.

i really enjoyed my stay at the holiday inn. the room was spacious and our bed was super comfortable, making it easy to unwind after a long day. the breakfast was a lovely bonus with fresh options like waffles and eggs that hit just right.

elevator took too long to arrive

I had a great experience here. The rooms were spacious and well-equipped, which made my family stay comfortable. The housekeeping was attentive and efficient. The location was convenient for our wedding festivities. Overall, it exceeded my expectations. 😊

i recently stayed here and was amazed by how much better it was compared to my last stay in liverpool. the room was not only spacious but also had a kitchenette, which made it super convenient. breakfast featured delicious freshly baked omelets, and the staff were incredibly helpful throughout my stay.

pool area was overcrowded

This place suits me perfectly! Fast wi-fi, free parking, and a cozy bar area make every stay enjoyable. The staff also provided helpful travel tips during my first visit. I can't wait to return for a romantic escape!

I absolutely loved the cozy decor of the Holiday Inn & Suites Syracuse Airport, Liverpool, An Ihg Hotel. The entire place was clean and welcoming, making it easy for me to navigate comfortably during my stay.

More assistance for senior guests would enhance comfort.

such a warm hug from niasia, the best housekeeper ever!

Warm, friendly staff make you feel home.

The room was immaculate and spacious, providing a comfortable place to unwind. Additionally, the staff were friendly and accommodating, making our arrival pleasant despite the initial hiccup.

However, when I arrived, I found my reserved premium room was not available, which was disappointing.

friendly staff makes you feel at home with excellent breakfast options including freshly made omelets

Exceptional customer service with clean, comfortable rooms.

The breakfast was on point and the staff was super friendly. Plus, we loved hanging out in the cozy lounge areas while watching TV on the flat-screen. Great place to stay if you're looking for comfort and fun!

One downside was the room had a bit of a musty smell, which was unexpected. It didn't ruin our stay, but it was noticeable.

Great Overnight Stay with Some Room for Improvement

I had a decent stay. The room was spacious and comfortable, perfect for my needs. The complimentary breakfast featured a variety of options, with helpful cooks. However, I was greeted with indifference at check-in, and a few essentials were missing initially. Attention to detail in guest service would enhance this experience.

I absolutely loved the cozy decor of the Holiday Inn & Suites Syracuse Airport, Liverpool, An Ihg Hotel. The entire place was clean and welcoming, making it easy for me to navigate comfortably during my stay.

More assistance for senior guests would enhance comfort.